Production
Stock Items:
Available to ship within 1 to 2 working days
Custom Items: Normal production time is 5 days and up after receipt of purchase order, artwork, and proof approval for most products with out any dies/logos. Orders with custom dies will take a little longer to ship. If shorter lead time is required, please call customer service for first available date.

Shipping
UPS: Unless otherwise requested, all shipments are FOB Dallas, Texas plant. We cannot guarantee carrier's delivery time. a $2.50 handling charge will be added to each shipment.
Packing: Products are normally bulk packed. special packing and individual boxing are available. Please call for quote.

Rush Service
    Rush Service is available on all products by factory with prior approval.

Returns
    All Stock returns must be made within 10 days and must be authorized by the factory. A 15% restocking fee will be charged for all stock items.

Fax, Mail & Phone Orders
    All order details must be received in writing before production can begin.

Artwork
    Camera-ready black and white art is required. photocopies or faxed artwork can only be used for estimating costs. An art charge of $50.00 (P) per hour will be charged to generate acceptable art. Stock logos from the factory are available for you to use at no extra charge. Art can also be sent via e-mail. Please use the following formate: AI, EPS, TIFF or CDR in a PC format.
    We cannot hot stamp halftones, screens or very fine or intricate detail.

Pricing
    All pricing and specifications on this site supercede all previously published and are subject to change without notice. Minimum invoice is $30.00 (P)

Drop Shipments
    A charge of $6.00 (P) will be added for each drop shipment location.

PMS Matching and Registration
    We are unable to match PMS in either foil or ribbon colors. Due to the hot stamping process on ribbons, we cannot guarantee precise registration of multi color imprinting.

Premium Grade Ribbon Color
    Blue, Red, White, Pink, Yellow, Green, Light Green, Tan, Brown, Silver Grey, Light Blue, Light Pink, Purple, Lavender, Ivory, Black, Orange, Maroon, Turquoise, Peach, Fuchsia, Hunter Green, Teal, Columbia Blue, Navy Blue, American Beauty, Peackock Blue, Antique Gold, Mocha.

Economy Grade Ribbon Colors
    Blue, Red, White, Pink, Navy, Maroon, PUrple, Green, Yelow, Black & Orange.

Foil Colors
    Metallic: Gold, Silver, Bronze, Black, Blue, Navy, Fuchsia, Green, Maroon, Purple, Red, Rainbow, Teal, and Hunter Green.
    Pigment: Red, Pink, Pale Pink, Yellow, Blue, Light Bue, Green Brown, Orange, Navy, Black and White (White is not recommended).
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